Welcome to our JOLLIDAYS Shipping Policy! We’re excited to help you understand the details of how we handle shipping for our festive and quirky sweaters. Please take a moment to review the following information:
- Shipping Regions: We offer shipping within the continental United States as well as select international destinations. Please note that international shipping options may vary, and additional fees may apply.
- Shipping Methods and Timeframes: We provide several shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary based on the destination and shipping method selected during checkout.
Please note that the above timeframes are estimates and may be subject to delays due to unforeseen circumstances, such as weather, holidays, or carrier-related issues.
- Order Processing: Orders are typically processed within 1-2 business days after payment verification. Once your order has been processed, you will receive a confirmation email with tracking information.
- Shipping Costs: Shipping costs are calculated based on the destination, shipping method selected, and the total weight of the order. Shipping fees will be displayed during the checkout process.
- Tracking Information: Once your order has been shipped, you will receive an email containing a tracking number and instructions on how to track your package. This allows you to monitor the progress of your delivery.
- Order Modifications and Cancellations: If you need to make changes to your order or cancel it, please contact our customer support as soon as possible. We’ll do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipping.
- Lost or Damaged Packages: In the unfortunate event that your package is lost or damaged during transit, please contact our customer support. We will work with the shipping carrier to initiate an investigation and resolve the issue.
- Customs and Duties (International Orders): For international orders, please be aware that customs duties, taxes, and fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
Please review our Returns and Refunds Policy for information on returning items and seeking refunds.
If you have any further questions or require assistance, feel free to reach out to our customer support team. We’re here to make your shopping experience as smooth and joyful as possible!